Shipping policy
At exploitkick.com, operated by JN Global Trading LLC, we are dedicated to providing a seamless, highly efficient, and transparent shopping experience. Please review the following policies regarding order processing, shipping logistics, and taxes to understand our commitment to reliable service across the United States.
Order Confirmation
Once your order for the latest sneakers has been successfully placed on exploitkick.com, it immediately enters our confirmation queue for meticulous processing.
- Confirmation Timeframe: Orders are typically confirmed within 12 hours of placement. In many instances, this process may be automated for efficiency.
- Email Notification: Upon successful confirmation, you will receive a detailed order confirmation email containing all your order specifics and a unique confirmation number.
- Next Steps: Following confirmation, your order is swiftly transferred to our dedicated fulfillment team, who will begin the careful preparation for shipping.
To ensure you receive all crucial updates regarding your order and shipment, please verify that your email address is entered correctly during checkout.
Shipping Policy
Delivery Area
We are proud to offer shipping services exclusively within the United States, which includes comprehensive support for APO/FPO/DPO military addresses.
Shipping Fee
At exploitkick.com, we believe in straightforward pricing. Therefore, Standard Shipping is free for all orders. Whether you purchase one pair of sneakers or five, your shipping cost will always be $0.
Shipping Cut-Off Time
To ensure maximum operational efficiency, orders placed after 10:00 PM Mountain Time (MT) will be processed on the following business day.
Estimated Delivery Time
Your total estimated delivery time comprises two key phases: handling and transit.
-
Handling Time: 2–3 business days.
This phase involves order processing, meticulous packing of your sneakers, and handing them off to our trusted shipping partner. -
Transit Time: 6–8 business days.
This is the period from when the shipping carrier picks up your package until it reaches your designated address. - Total Estimated Time: Therefore, you can expect your order to arrive within 8–11 business days from the time of purchase.
Please note that "business days" are defined as Monday through Friday. We do not process or ship orders on weekends or U.S. public holidays. We maintain a reasonable basis for our stated shipping times and will promptly notify you of any unforeseen delays, providing options for cancellation and a full refund, in compliance with FTC guidelines.
Shipping Carriers
For domestic deliveries, we primarily partner with reliable carriers such as USPS and FedEx. We are pleased to report that approximately 96% of our orders are delivered on time.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes a direct tracking link. This link will allow you to monitor the progress of your delivery.
If the tracking information shows no immediate updates, please allow up to 48 hours for the carrier to scan the package and for the tracking details to appear in their system.
Delayed or Missing Orders
In the rare event that your order has not arrived within the estimated delivery time, we recommend the following steps:
- Check around your home or building: Sometimes packages are left in a secure location out of direct sight.
- Contact the shipping carrier: Use the tracking number provided in your shipping confirmation email to inquire directly with USPS or FedEx.
If, after taking these steps, your order remains unresolved, please do not hesitate to email our dedicated support team at support@exploitkick.com. Based on your preference, we will either resend your order or issue a full refund.
APO, FPO, DPO Shipping
We are proud to support our military personnel and their families by offering shipping to APO/FPO/DPO military addresses via USPS.
When entering your military address, please use the following format:
- City: APO, FPO, or DPO
- State: AA, AE, or AP
- Country: United States
Please be aware that delivery to these addresses may take up to 40–45 business days due to military mail processing. Additionally, tracking information may be limited once packages enter military areas due to security restrictions. We only ship to PO Boxes or APO/FPO addresses located within the U.S.
Multiple Addresses
At this time, we can only ship to one address per order. If you wish to send products to multiple recipients or locations, please place separate orders for each address.
Tax Policy
At Exploitkick, we believe in pricing transparency. Product prices displayed on our website do not include sales tax.
Because we operate within the United States, applicable sales tax is dynamically calculated based on the shipping destination of your order and current state or local tax laws (Nexus). The exact tax amount will be automatically computed by our system and clearly itemized at checkout before you finalize your payment. We collect and remit taxes strictly in compliance with U.S. federal and state regulations.
Returns and Refunds
For comprehensive information regarding our engineering guarantees, returns, exchanges, or refunds, please refer to our dedicated Return & Refund Policy page.
Contact Us
For any questions or concerns regarding our Shipping Policy or your order, please do not hesitate to contact JN Global Trading LLC using the details below:
- Email: support@exploitkick.com
- Phone: +1 406-266-6955
- Address: 1001 S MAIN ST STE 600, Kalispell, MT 59901, United States